SETTING THE STANDARD
Our leading guarantee is double the industry standard. At TWC, we’re proud to lead the way and offer such a comprehensive policy that protects you for decades to come.
Once your installation has been completed, we’ll provide you with your guarantee certificate and a full summary of cover.
WHATS EXCLUDED
There are some restrictions to your cover. For a full breakdown, please refer to your specific documentation.
Please be aware that any modifications or any makeshift repairs carried out by third parties invalidate your agreement with us. As our products are exclusive, we cannot be held liable for any work conducted on them other than by a trained TWC representative.
FURTHER INFORMATION
For further details on our guarantee, including a full list of exclusions and exceptions, please get in touch with a TWC team member. They’ll be happy to help and talk things through in detail.
TWC OFFERS SOMETHING DIFFERENT.
TWC is family run company with over 30 years combined experience, we offer 100% employed fitting teams, the industry’s most comprehensive guarantee and the highest quality products fitted in an experienced, professional way.
HONESTY
Every TWC consultant that you deal with will be honest and straightforward so that you know exactly what you can expect to get. The price they quote is the price you will pay, with no hidden charges. A great deal is assured.
VALUE FOR MONEY
TWC prides itself on the quality of its products, high service standards and fantastic prices - they have been the basis of our ongoing success. We have access to technology that enables us to construct products that exceed industry requirements.
20 Year Guarantee
The general length of guarantee in the industry is 10 years, but TWC can give you double that - a 20-year guarantee. This covers all moving and non-moving parts. Our guarantee is so extensive because we know our products and fitting skills are first-class.
Price Promise
We keep our prices as competitively priced as we can. For the quality you get, our products make for fantastic value for money. Should on the rare occasion we ever be beaten for price, just let us know and we will refund the difference.
WANT TO GET IN TOUCH?
If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.
