Covering everything from useful guides to frequently asked questions and explainers, we’ve created this dedicated section to give you the information you might need as you start on your home improvement journey.
WHAT HAPPENS NEXT?
Find out what happens once you’ve placed an order with us. How will the project progress and who’ll be involved?
UK MANUFACTURE
Discover how we work closely with our UK manufacturing partner to supply our customers with exclusive, market-leading products.
INSTALLATION FOCUS
Our skilled team of fitters will work diligently and consideratly in your home, ensuring the installation process causes minimal disruption to your home.
AFTERCARE SERVICE
We have a dedicated team of aftercare specialists to look after you and your products.
OUR GUARANTEE
TWC’s 20 Year Guarantee offers you complete value for money and the reassurance that your products are protected for years to come.
HELPFUL GUIDES
We’ve created and collated and series guides to help you understand what to look for when improving your home.
FAQs
Visit our FAQ section to find answers to commonly asked questions about our services and the products we supply.
CUSTOMER REVIEWS
As the region’s biggest business, a lot of people talk about us! See genuine customer reviews in our independent review centre.
REQUEST A SERVICE VISIT
If you’ve been advised to get in touch by an engineer or you think you’ve found a fault, you can contact our team here.
WANT TO GET IN TOUCH?
Whether you have a query or need to speak to an advisor about one of our products or services, you can get in touch by completing the form below.
