A LIFETIME OF REASSURANCE
We don’t underestimate the financial and emotional commitment that a customer makes when they invest their money into a home extension. Any extension you buy will fulfil your expectations, you can count on that.
It’s fair to presume that every home improvement company provides a guarantee with the extensions they sell, and that’s it’s always an Insurance Backed Guarantee that they offer. Unfortunately, that isn’t the case. Pleasingly though for customers of TWC, we do give out a guarantee, which is both Insurance Backed and lasts for 20 years, a length of guarantee that is virtually unheard of in this industry. With the materials and components that we have at our disposal, there’s no doubt in our minds that they will last for so long.
ENVIRONMENTAL POLICY
TWC has a responsibility to care for the environment and our 20-year guarantee is just one element of how we do that. We also drafted an Environmental Policy many years ago in which we outlined our continuous effort to put the welfare of the planet first when producing our line of products.
This may be the only time that you buy a home extension, so it’s important that everything is done right and it gives you the value that you expect. A 20-year guarantee will hopefully fill you with the confidence you need.
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TWC OFFERS SOMETHING DIFFERENT.
TWC is family run company with over 30 years combined experience, we offer 100% employed fitting teams, the industry’s most comprehensive guarantee and the highest quality products fitted in an experienced, professional way.
HONESTY
Every TWC consultant that you deal with will be honest and straightforward so that you know exactly what you can expect to get. The price they quote is the price you will pay, with no hidden charges. A great deal is assured.
VALUE FOR MONEY
TWC prides itself on the quality of its products, high service standards and fantastic prices - they have been the basis of our ongoing success. We have access to technology that enables us to construct products that exceed industry requirements.
20 Year Guarantee
The general length of guarantee in the industry is 10 years, but TWC can give you double that - a 20-year guarantee. This covers all moving and non-moving parts. Our guarantee is so extensive because we know our products and fitting skills are first-class.
Price Promise
We keep our prices as competitively priced as we can. For the quality you get, our products make for fantastic value for money. Should on the rare occasion we ever be beaten for price, just let us know and we will refund the difference.